Who is StarTrack?
StarTrack is one of Australia’s largest parcel, freight and logistics carriers, wholly owned by Australia Post. Founded in Sydney in 1974, the business grew from a road transport start-up into a nationwide network supporting business customers with express, freight and same-day courier services. As part of the Australia Post group, StarTrack draws on one of the country’s most extensive delivery networks, connecting metro, regional and remote destinations across every state and territory.
StarTrack Quick Facts
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Founded in 1974, headquartered in Sydney, NSW
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Wholly owned by Australia Post
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55+ depots and agents nationally
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3,000+ strong pick-up and delivery vehicle fleet
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Dedicated air freight arrangement with Qantas Freight for domestic deliveries
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Automated freight sortation terminals on the east coast and 3PL warehouses in most capital cities
What StarTrack Shipping Services Do World Options Franchisees Offer Their Customers?
Businesses can use the following StarTrack services through the World Options portal:
Domestic
- Express — next business day delivery between major metro areas
- Premium — time-critical delivery with enhanced tracking and handling
- Road Express — cost-effective delivery for businesses shipping regularly
Freight Services
- Satchels and parcels through to pallets and larger freight consignments
- Items up to 30kg per piece (service-dependent)
Courier Services
- Same-day delivery within major metropolitan areas (Standard, Express and Immediate options)
- Suited to urgent documents, sensitive goods and retail replenishment
The Benefits Of StarTrack Services For Businesses
StarTrack’s position inside the Australia Post network gives it reach few other domestic carriers can match, with real-time tracking, electronic proof of delivery and flexible service options built for business needs. Its Qantas Freight air arrangement supports reliable next-business-day delivery between major metro areas, while road and depot infrastructure extends coverage into regional and remote parts of the country.
What Makes StarTrack An Attractive Option For Businesses?
Franchisees can offer StarTrack to customers who need dependable, trackable domestic delivery — whether they’re shipping parcels daily or managing larger freight volumes. It’s a strong fit for businesses that value national reach and consistent service standards over a purely price-driven option.
Summary
StarTrack is a market leader in Australian domestic parcel and freight delivery, backed by the infrastructure and reach of Australia Post. For World Options franchisees, it’s a carrier customers already recognise and trust — making it easier to open conversations and win new accounts.
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